Terms & Conditions

Definitions

“You” means the user of the Product

“We”, “us”,  “iShine Online”, means Fit4Growth Ltd, registered in England and Wales under Company number 05606765, whose registered office is 23 Chester Drive, Harrow, Middx HA2 7PT, UK.

“the Product” means the information, video, audio, documents and forms provided by us which are made available collectively as one package.  The Product may be, but is not limited to, a course, seminar or consulting package

“the Fee” means the fee paid by you to access and use the Product

“Permitted Use” means the use of the Product as set out in “Permitted Use” below.

About Us

This website is owned and operated by Fit4Growth Ltd.  Our contact details:

Fit4Growth Ltd
23 Chester Drive
Harrow, Middx
HA2 7PT
United Kingdom

Phone: +44 (0) 20 8424 9325
Email: almira@ishineonline.com

Fit4Growth Ltd, Registered in England, Company Number 5606765.
VAT number: GB 228355109

Payments

We accept Maestro, Delta, Visa, Solo and Mastercard.  Your Fee is taken immediately you register on line for one of our Products.

All offers are subject to availability, and offers or discounts shown are available on selected items only – and only for the period of time advertised on this website.

If you have made a mistake in your order, or wish to change or cancel it, contact us by email or phone and we will correct the mistake or make the changes for you.

The Contract Between Us

We must receive payment of the whole of the Fee for the Product before your order is accepted.

Once payment has been received by us, we will confirm the acceptance of your order by sending an email to you at the email address  you provide in your order form.  This email will include details of your purchase and how to access it.

Our acceptance of your order brings into existence a legally binding contract between us.

Your Right to Cancel

To cancel your contract you must notify us in writing.

If the Product you have purchased is a course or consulting package, you may cancel your contract with us within 7 days of purchase for a full refund.  You do not need to give us any reason for cancelling your contract, nor will you have to pay any penalty.

If the Product you have purchased is a live seminar, a full refund will be given if you cancel within 7 days of purchase AND more than 2 weeks in advance of the scheduled date of the seminar.

If you choose to cancel 2 weeks or less before the scheduled date of the seminar you have booked, you will be refunded 50% of your Fee.

If, on the day, you are unable to attend your seminar for whatever reason and contact us to let us know, we will reserve a place for you on our next scheduled seminar of the same name.  No refund will be given.

Once you have notified us that you are cancelling your contract, any amount due to you from your cancellation and debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.

Cancellation by Us

We reserve the right to cancel the contract between us if your Product is a course or seminar and:

It is fully booked.

For some reason or another, we are unable to run the course or seminar you have purchased on the dates and times advertised

In either event, we will notify you by email of the situation and our need to cancel your contract, and offer you the option to join the next scheduled course or seminar or be given a full refund.

Delivery Policy

Courses are delivered on-line according to a schedule of dates and times published on the website and included in the email we send to you when your order has been accepted. You will be sent a link by email to join the webinar in advance of the scheduled date and time.

Consulting is delivered by phone or Skype, according to a schedule agreed with you after you register.  One of our representatives will contact you on the telephone number you provide in your order form to agree these dates and times.

Live seminars are run at the scheduled date, time and venue advertised on this website.  We reserve the right to change the venue, should the need arise.  If so, we will inform you by email of the change.

Tax Charges

Orders are subject to VAT at the current rate.

Credit Card Security

When an order is placed at our website, credit card numbers are encrypted using 128 bit encryption.  They are not held in clear text on any website.

Permitted Use

Subject to the payment of the Fee and subject to the restrictions of “Exceptions and Restrictions” below, you are granted a licence to:

Use the Product for your own personal purposes; and

For the purposes of supporting the Permitted Use, reproduce, print and make back-up copies on any computer system.

Exceptions and Restrictions

The Permitted Use set out in “Permitted Use” above is subject to the following terms and conditions:

You will not sell any part of the Product to third parties;

You will not distribute any part of the Product to third parties for sale or resale whether as part of a package or as a separate product; and

You will not rent, lease, sub-licence or loan any forms, documents, videos, audios or other parts of the Product to third parties

The restrictions in “Permitted Use” are subject to the provisions of the Copyright, Designs and Patents Act 1988

Ownership

Fit4Growth Ltd shall at all times retain ownership of the Product.

Guarantee

We guarantee your satisfaction.  The Product is backed by our 100% money back guarantee.

If, after completing

  • The first module of one of our on-line courses,
  • The first consulting session from one of our consulting packages, or
  • The first module of one of our live seminars,

You are not entirely satisfied with the quality of our Product, or decide it is not right for you, then inform us within an hour of the end of that session and we will give you a full refund of your Fee.

Product & Liability

We will use our best and reasonable endeavours to correct any defects in the Product in a timely manner.

We will not be liable for any loss of any kind including lost profits or other consequential losses arising form your use or inability to use the Product or from errors or deficiencies in any part of it expect as expressly provided herein;

You are responsible for your own state of health, physical condition and wellbeing at all times;

No liability shall attach to us, our employees, or retained consultants for loss or damage of any nature suffered as a result of the use of the Product or for any errors or omissions in the contents of an part of the Product.

Governing Law

The contract between you and us shall be governed by and interpreted in accordance with English law.

Entire Agreement

These terms and conditions, together with our current website prices, contact details and privacy policy set out the whole of our agreement relating to the supply of goods and services to you by us.